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I see polarization (taking fixed positions on a topic) as a signal that the conflict is not productive anymore and an intervention is needed

Rob Bal June 14, 2021

When things get difficult, I refer to our team alliance and conflict protocol

Rob Bal June 14, 2021

I recognize when a conflict becomes toxic and work this with my team

Rob Bal June 14, 2021

During conflicts, I actively look for common goals/interests and seek alignment, and I expect the same from my team

Rob Bal June 14, 2021

I actively allow the system to ventilate when emotions are running high and aim to de-escalate

Rob Bal June 14, 2021

I see resistance/sabotage/revenge as signs that voices have not been heard sufficiently

Rob Bal June 14, 2021

I actively invite different points of view to bring new and different information to the surface

Rob Bal June 14, 2021

I educate my team that conflict is normal, healthy, and the engine for change

Rob Bal June 14, 2021

I regularly review performance data with my team to create insight and learning

admin April 28, 2021

I see conflict as a signal that something new is trying to emerge

Rob Bal April 28, 2021